Thank you for contacting HP for your service request. This email confirms your request for service and the details are below.
Your request is being worked on under Case ID number 4673303531.
STATUS: CASE IS GENERATED AND IN PROGRESS
Product description: HP EliteBook 8460p Base Model Notebook PC
Product number: WX558AV
Serial number: CNU2061TS6
Problem description: MY/NBD/CA/ 8460p UMA/HDD FAULTY
Use this portal for support under warranty or out of warranty:
http://h20564.www2.hp.com/portal/site/hpsc/public/scm/home
Use this portal if you have an HP support contract or HP Care Pack:
http://h20564.www2.hp.com/portal/site/hpsc
Yours sincerely,
HP Global Delivery, Technology Services
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