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Thursday, January 19, 2012

[TNB Field Support Services (FST)] isu livewire - how to troubeshoot

isu livewire - how to troubeshoot * bukak...
Nina Sparta 9:46pm Jan 19
isu livewire - how to troubeshoot

* bukak command prompt - go to run, type cmd

* then type nslookup livewire.hq.tnb.com.my or portal.hq.tnb.com.my

* make sure response nye - livewire.hq.tnb.com.my = 10.216.60.5 or portal.hq.tnb.com.my = 10.216.60.5

* kalau response bukan spt di atas, sila run ipconfig /flushdns dan dikuti dgn ipconfig /registerdns

* sila ulang step no.2 sehingga nslookup response spt tertera di atas

* jika semua dah OK, then try buka livewire.hq.tnb.com.my or portal.hq.tnb.com.my

don't APTB terlalu cepat, certification masing2 dah amik .. benda remeh jgn pandang remeh .. setiap yg berubah sure ada impak

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